We would like to welcome into our executive team a Chief Medical Officer who can integrate into the leadership values & behaviors of the Community Clinic of Maui, Inc. dba Malama I Ke Ola Health Center (CCM). Since it began in 1993, CCM has functioned as the FQHC that services all of the isl& of Maui apart from Hana. 
Over the last decade, we have been making an intentional journey toward system transformation via a commitment to process improvement, distributive leadership, trauma-informed management, & people-centered design. To continue that journey, we are looking specifically for an executive team member who can demonstrate, beyond technical competence, the following:
•    A high degree of self-awareness, introspection, & self-leadership.
•    An ability to take initiative & display moral courage in making & owning decisions during challenges
•    Leading by example (especially by participating in the work as well as showing deep understanding of the work of their service lines).
•    Empathetic leadership to lead & develop teams & individuals in their service lines.
•    A commitment to continuous learning & teachability.
•    A commitment to technical excellence as it relates to their service line, as well as, profound organizational & systems thinking at both abstract & practical levels. 
Please follow our job posting to read more about the specific job requirements.

PRIMARY FUNCTION: Functions as a strategic member of the executive team of the Community Clinic of Maui, Inc. dba M?lama I Ke Ola Health Center. Works to grow organizational capacity in order to meet current healthcare trends, the needs of the community of Maui, & regulatory requirements of the state & federal government. Provides complete, comprehensive, & trauma-informed outpatient medical care to an assigned panel of patients.

POSITION SUPERVISES: Medical Department Heads & Providers, Dental Director, Clinical Operations & Quality Director, & Administrative Services Coordinator. 

REPORTS TO: Chief Executive Officer (CEO)

ESSENTIAL DUTIES & FUNCTIONS

A.    PARTNERS WITH EXECUTIVE TEAM TO ALIGN ORGANIZATIONAL STRATEGY, SYSTEMS, & CULTURE
•    Will require a level of high proficiency or expertise in
1.    FQHC Regulatory & Accreditation Requirements
2.    Relevant state & national health policy (FQHC context)
3.    Major Healthcare Trends
4.    Organizational & Systems Thinking
5.    Change Management 
•    Partners with the CEO & executive team to develop strategies & supportive systems to meet the needs of the community of Maui & empower the staff to do so. 

B.    SUPERVISORY RESPONSIBILITY
•    Will have final responsibility for oversight of licensed independent providers (LIPs) in the medical– Adult Medicine, OBGYN, Pediatrics, & Psychiatry - & dental departments at all clinic sites. These include physicians, nurse practitioners, certified nurse midwives, dentists, & dental hygienists.
•    Oversight will include:
1.    Provider appointment & reappointment activities including overseeing credentialing & privileging processes of providers for approval by the Board of Directors.
2.    Ensuring & educating LIPs on organizational policies & procedures, as well as rules & regulations unique to FQHC context. 
3.    Ensure access to education about key organizational initiatives, as well as m&atory regulatory & accreditation requirements of the organization. 
4.    Oversight of clinical committee functions. 
5.    Ensuring all LIPs demonstrate commitment to professional & respectful conduct to their colleagues, co-workers, & patients in a trauma-informed manner.  
•    Serves an example of the following leadership & primary care best practices for:    
1.    Team Based Care
2.    Trauma Informed Care
3.    Harm Reduction
4.    Population Health
5.    Process Improvement 

C.    RECRUITMENT & ONBOARDING
•    Will require at least an advanced beginner level in
1.    Workplace Discrimination Laws
2.    Wage & Hour Laws & Employee Benefits Laws
3.    Workplace Safety Laws
•    Continually develops the recruitment & onboarding policy, procedures, & strategy in conjunction with HR, to align with organizational strategic priorities. 
•    Will work with the HR department on recruitment & selection of medical & dental providers with a focus on organizational fit & high-quality care. 
•    Will ensure job descriptions for medical providers are current & aligned to the strategic direction of the organization & the needs of the community. 
•    Will ensure onboarding of new medical & dental providers.

D.    QUALITY ASSURANCE & QUALITY IMPROVEMENT
•    Will require a level of high proficiency or expertise in
1.    Process Improvement Methodology
2.    Quality Assurance Methodology
3.    Risk Analysis & Risk Management 
4.    Environment of Care & Infection Control
5.    Quality Metrics & Implementation for HRSA UDS, NCQA PCMH, & HEDIS
•    Will require at least an advanced beginner level in
1.    Data analytics
•    Will be responsible for developing, updating & running the organizational quality & risk program & policies.
•    Will directly oversee & provide guidance & training for the Clinical Operations & Quality Director role in the areas of quality improvement, quality assurance, & risk management.
•    Will submit an updated annual quality & risk management plan based on HRSA UDS & NCQA PCMH for approval by the Board of Directors. 
•    Oversee clinical requirements & peer review activities to meet FTCA requirements. 
•    Oversee preparation & represent organizational performance in this area during the HRSA Operational Site Visit (OSV).

E.    RISK MANAGEMENT
•    Will require a level of high proficiency or expertise in
1.    Risk Analysis & Risk Management Methodology
•    Will serve as the Claims Management liaison for the CEO to ensure timely communication related to patient claims against providers &/or the organization with necessary parties including health center legal counsel & the HHS OGC. Will ensure updated litigation holds related to patient claims. 
•    Will lead relevant staff in the risk analysis of various categories of adverse events in clinical care as well as clinical operations, as well as creating risk mitigation responses.
•    Oversee preparation & represent organizational performance in this area during the HRSA Operational Site Visit (OSV).

F.    POPULATION HEALTH & VALUE BASED CARE
•    Will require a level of high proficiency or expertise in
1.    Population Health methodology
2.    Value Based Care
3.    Risk Stratification
•    Will require an advanced beginner level in
1.    Payment Transformation
2.    Health Information Technology
3.    HIPAA
4.    Relevant state & national health policy as applies to FQHCs
•    Will demonstrate an understanding of information systems & HIT to support the organization’s growing strategic priority of population management. 
•    Leads clinical staff development & transformation to support the enhancement of population health for community of Maui. 
•    Leads clinical staff development & transformation to support the shift to value based models of care.
•    Create & lead development of coordinated care delivery models. 

G.    TEAM-BASED & PATIENT-CENTERED OUTPATIENT CARE
•    Will require a level of high proficiency or expertise in
1.    Team Based Care
2.    Patient Centered Medical Home (NCQA standards)
•    Champion & transform staff workflows & culture towards team-based care.  

H.    CLINICAL OPERATIONS
•    Will require a level of high proficiency in 
1.    Project Management 
2.    Environment of Care & Infection Control
3.    Patient Access & Patient Experience Metrics 
4.    Clinical Productivity, Staffing Optimization, & Departmental Budgets
•    Will directly oversee & provide guidance & training for the Clinical Operations & Quality Director role for optimization of clinical operations.

H.    WORKFORCE DEVELOPMENT 
•    Will champion, develop, or oversee development in the organization of incumbent staff including:
1.    Clinical Staff Development Program
2.    Leadership development program for managers & directors 
•    Champion, strategically develop, or oversee development of training partnerships for trainees in key areas of the organization e.g., medical, nursing, dental, behavioral health, & other key roles.

I.    CLINICAL ROLE
•    Provides complete, comprehensive, & trauma-informed outpatient medical care to patients. 
•    Maintains timely completion of patient encounters with exemplary clinical workflows.
•    Serves as an example of knowledge, skills, & abilities in the leadership areas described above. 

J.    GENERAL EXPECTATIONS
•    Understands & commits to the mission, vision, & values of the Community Clinic of Maui.
•    Adheres to the Community Clinic of Maui's policies & procedures.
•    Maintains effective work relationships with clinic personnel & the public. 
•    Actively participates in departmental & organizational meetings.
•    Commits to treating all co-workers & patients with respect & understands that the organization has zero-tolerance for workplace violence. 

QUALIFICATIONS
Education & Licensure:
•    Graduate of an accredited school of allopathic or osteopathic medicine.  
•    Must be BE/BC in Family Medicine or Internal Medicine due to the following strategic considerations:
•    the majority of medical patients served by the clinic are adults with chronic illness
•    the majority of clinical outcomes & process improvement expectations focused on by HRSA are based on adults with chronic illness
•    payment transformation & value based care expectations by health plans are largely focused on adults with chronic illnesses
•    Current license to practice medicine in the State of Hawaii. 
•    BLS (Basic Life Support) certification course.  
•    DEA & NED
•    TB clearance within previous 12 months, annually thereafter
Experience: 
•    At least five years’ clinical experience & three years’ management experience, preferably in FQHCs. 
Skills:
•    Computer literacy: Ability to understand & operate necessary computer equipment & software programs.
•    Electronic Health Records competence
•    Ability to perform a dual role as both a C-Suite Chief Medical Officer at 50% & an Adult Medical Providers serving patients at 50%.

About Community Clinic of Maui, Inc. - FQHC health center

The Community Clinic of Maui, Inc. dba Malama I Ke Ola Health Center is a Federally Qualified Health Center (FQHC) established in 1993. Our health center is a fully integrated behavioral health, dental, and primary care system on the island of Maui. Our 200 professionals and providers serve the people of Maui at four clinics—two locations in Wailuku, one in Kahana, and one in Kihei Elementary School plus we offer Street Medicine to provide access to everyone on Maui, except for Hana, which has its own FQHC. We have behavioral health providers who partner with the primary care clinicians to assist in a vast number of activities including warm handoffs for acute behavioral health crisis management, substance abuse counseling, tobacco cessation counseling, chronic disease self-management counseling, and long-term individual and family therapy. We serve over 12,000 patients of which approximately 65% are living at or below 200% of the Federal poverty level. We provide access to health care for all and accept QUEST, Medicare, private insurance (except for Kaiser members), and provide a sliding fee scale for uninsured patients. Join our growing team of caring, competent, and committed... professionals in serving the underserved communities on Maui. Employee Benefits: oMedical Plans offered: 2 UHA PPO and 2 Kaiser HMO plans-no premium cost to employee and ~80% of pretax premium cost to employees for eligible, enrolled dependents oPPO Dental: HMSA-no premium cost for the employee and dependents oPPO Vision Plan: VSP-no premium cost for the employee and dependents o$10K Life/AD&D, Short-term and Long-term disability-no premium cost to employee o403(b) retirement plan with loan options, company match, and a wide selection of investment options oBusiness travel insurance-no cost to employee oFlexible Spending Account (FSA) for out-of-pocket medical expenses and dependent care pretax oVoluntary additional employee-paid at group rates for life/AD&D for self and family, disability, accident, critical illness, and hospital indemnity oWellness Options: o Active and Fit •$10/month fitness center membership •Home Fitness Kit $10/year •8000+ digital workout videos on Active & Fit website •Fitness tracking apps oKaiser Active and Fit – up to $200/year for gym membership via Fit Rewards ?Mental Health and Wellness self-care apps oEmployee Assistance Program (EAP) – WorkLife Hawaii ?24/7/365 crisis-line and referral line ?Up to 6 counseling sessions/year for employees and household members ?Legal, Tax, Mediation, and Identity Theft Services •Generous paid time off benefits oFull Time (below) and prorated for employees who work part time at least 20 hours/week based on percent of full-time (i.e. half-time benefit is 50% of full time) oVacation: ?3 weeks the first through the third year of service ?4 weeks 4th year of service and thereafter oSick/Wellness-Mental Health Day ?12 days per year, accrued at 4 hours per pay period oPersonal Holiday ?One paid day per calendar year oNine (9) Paid Holidays •Learning environment oSupport continuing education for licensure, required certifications, and job-related coursework and seminars oInternal training and development •Trauma-Informed Management oWork – Life Balance oSense of belonging oFrequent, consistent, clear and kind 1:1 feedback sessions between manager & direct report

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